Refund Policy

Refund Policy for PPLS Edge Solutions

Effective Date: February 17, 2025

At PPLS Edge Solutions, we strive to provide high-quality products and services to our customers. We understand that there may be times when you need to return a product, and we want to make the process as smooth as possible. This Refund Policy outlines the terms and conditions for refunds and returns.

1. Eligibility for Refunds

To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
Refund requests must be made within [insert refund window 15 days] of the purchase date.

2. Refund Process

To initiate a refund, please contact us and reason for the return.
We will provide you with a return authorization and instructions on how to return your item.

3. Non-Refundable Items

Certain items are non-refundable, including:

Gift cards
Downloadable software products
Personalized or custom-made items
Items purchased on sale or clearance

4. Refund Approval and Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within 7-10 business days].

5. Shipping Costs

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at with photos of the damage or defect. We will arrange for a replacement or refund.

7. Late or Missing Refunds

If you haven’t received a refund within the specified time frame, please check your bank account again.
Contact your credit card company or bank, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us.

8. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

PPLS Edge Solutions, LLC Konrald.n@gmail.com, 404-852-3935